Privacy Policy

Your privacy is very important to us. This policy outlines how we collect, use, and protect your personal data when you access our guides and services.

Information We Collect

We collect necessary information to deliver our city guides and services efficiently and improve your experience.

• Details you provide when contacting us, such as your name, email, and preferred cities or route interests.
• Technical data, including device information, browser type, IP address, and access times for security and troubleshooting.
• Interaction records, such as route selections, guide downloads, and feedback you provide to help us enhance features.
• Cookies and similar technologies that personalize your guide experience and optimize our site.

How We Use Information

Collected data helps us deliver customized route recommendations, improve our guides, ensure security, and communicate with you.

• To personalize route suggestions and inform you of relevant updates or travel advisories based on your preferences.
• For customer support, responding to your inquiries, and providing information about routes or upcoming features.
• To maintain the technical functionality and security of our guide platform and related services.
• To analyze site usage trends for continual improvement and enhanced user experience.

Legal Basis for Processing

Our data handling follows Malaysian law, legitimate interests, and your consent where required.

We process your data to deliver contracted services, comply with local regulations, protect user security, and only use your information for the stated purposes above.

Sharing Information

Personal data is safeguarded, and sharing only occurs as strictly necessary.

• With trusted vendors performing services on our behalf, under data protection agreements and strictly for service delivery.
• As required by Malaysian law or when compelled by regulatory authorities for compliance or safety.
• If we reorganize, merge, or transfer our business, your data will remain protected under this policy until further notice.

Data Security

We use recognized security measures, encryption, and regular monitoring to protect your data. Access to your information is limited to authorized personnel, and we continually review our safeguards to keep your information safe and confidential.

Your Rights

You have choices regarding your personal data under Malaysian law.

• Request access to, or a copy of, the personal information we hold about you.
• Ask us to correct inaccuracies or update your data where appropriate.
• Object to, or request a restriction on, certain types of data processing.
• Request deletion of your data where legally permitted or if no longer necessary.

Cookies Policy

We use cookies to enhance your guide experience, save preferences, and improve site functionality. You can control or disable cookies through your browser settings.

See Cookie Policy See Cookie Policy

Contact Us

If you have questions or want to exercise your data rights, please contact us using the details below.

Policy Changes and Updates

We may revise our privacy policy as necessary to keep pace with changes in law or technology. Updated policies will be posted here.