Terms and Conditions of Use

Please read these terms carefully before using our city route guides and services. By accessing Lumivontraya, you agree to follow the rules below.

January 9, 2026

Acceptance of Terms

Using our website and guides indicates your acceptance of these terms. If you do not agree, please discontinue use. We may update these terms, and continued access means you accept any changes.

Definitions

Key terms below clarify rules for using this site and our services.

"Service" means any route guide, content, information, or support delivered via the lumivontraya.sbs website.

"User" refers to anyone who accesses or interacts with the site or requests information through forms or downloads.

"Content" covers all materials including text, visuals, route maps, and local recommendations provided by us.

"Platform" means our digital infrastructure supporting access to city routes and tourist guides.

Permitted Service Usage

Lumivontraya’s guides and information may be used for personal, non-commercial travel planning and navigation across Malaysia.

Eligibility

You may use Lumivontraya only if you are legally able under your local laws and have the legal capacity to agree to our terms.

Use by minors is only permitted with verified adult consent.

User Responsibilities

Users agree to use guides ethically and safeguard login details and confidential information.

Access routes only for lawful and intended travel purposes.
Do not share, copy, or redistribute route content without our consent.
Notify us immediately of any unauthorized use of your access details.
Review and comply with all safety advisories mentioned for each route.

Prohibited Uses

The following behaviors are forbidden while using our site and guides.

Posting, sharing, or transmitting inaccurate, harmful, or misleading information.
Harassment or threatening communications against other users or staff.
Attempting to hack, attack, or disrupt our platform or data.
Use of our guides for commercial, infringing, or unapproved resale purposes.
Copying or scraping content, designs, or data for use elsewhere.

Intellectual Property

All content and digital assets remain our sole property unless otherwise noted. You may not reproduce, share, or alter materials without express permission.

User Content

By posting suggestions or submitting photos, you grant us a license to use, display, or adapt your material, always crediting your contribution.

User Content Rights and Removal

We reserve the right to moderate or remove any content violating these terms, with or without notice.

Privacy and Data Security

Your privacy is protected as outlined in our Privacy Policy. We take steps to secure user information and comply with all applicable Malaysian laws.

Read Privacy Policy

Disclaimers and Limitation

Information is provided for personal travel planning and may change without prior notice.

Important Notice

Route recommendations, safety tips, and local event listings are based on available data and may be updated as new information becomes available.

Limitation of Liability

We cannot be responsible for any loss or damage incurred from using our guides. Use at your own discretion, and consult official authorities where needed.

Indemnification

You agree to indemnify Lumivontraya and its staff for claims or damages resulting from misuse or violation of these terms.

Dispute Resolution and Jurisdiction

Should a dispute arise, we encourage resolution via direct contact before seeking legal means.

Arbitration

Disputes not resolved directly may be referred to mediation or arbitration under local laws.

Details and options for mediation will be provided if needed.

Online Dispute Resolution

You can access Malaysia’s ODR services for consumer disputes relating to this site or guides.

ODR Platform Information

Severability

If any term is found invalid, the others remain fully effective.

Entire Agreement Statement

These terms represent the complete agreement between users and Lumivontraya regarding the use of our guides.

Applicable Law and Jurisdiction

These terms follow Malaysian law and jurisdiction as appropriate for user agreements.

Termination

We reserve the right to suspend or terminate access if you breach these terms or act unlawfully.

Modifications

Terms may be revised from time to time and changes will be posted online. Continued use means acceptance.

Contact for Terms

Questions about these terms? Please contact Lumivontraya for clarification or assistance.

Contact Email: content@lumivontraya.sbs

Contact Phone: +60 3-3038 0149

Contact Address: Unit 510, Jalan Mahsuri, 11950 Bayan Lepas, Penang Malaysia

Effective Date: January 9, 2026

Version: 3.0